Meet The Team Behind ElectroMarket

Our busy sales and customer services departments play a vital role in the day-to-day goings on at Electromarket, dealing with orders and queries, delivery issues, product troubleshooting and the organising of customer returns and equipment upgrades.

As a busy retailer, these demanding roles require a professional touch when dealing with a wide variety of phonecalls, emails, and the live chat service, with all of our friendly team being well-experienced in keeping calm under pressure in order to pacify even the most disgruntled customer.

With an abundance of product knowledge and the patience of saints, our agents will happily guide you through everything from deciding on the right equipment for your needs, product set-up issues, help with missing items, to the fault finding of your products with you over the phone, all with the goal of providing you with a fast and trouble-free solution.

Coming from a wide range of backgrounds, the constantly evolving members of the sales and customer service departments are experts in dealing with wayward couriers, missed deliveries, and our swap-at-door product exchange services, ensuring your orders and problems are dealt with in as quick a time as possible.

ElectroMarkets industry-leading returns and extended warranty policies mean our customer service team is often your first contact point, and we take great pride in their ability to represent us as an approachable and easy to deal with company that will solve any issues you may unfortunately have, and do so in a manner that has you quick to return to us and recommend us to others. 

Sales Team

Danny Burt

Danny Burt - Sales Team at ElectroMarketDanny Burt - Sales Team at ElectroMarket
Multi-genre music lover and Rum enthusiast. DJ for many years. Loves the simple pleasures of cooking and fishing.

Jake Gentilini-Lewer

Jake Gentilini Lewer - Sales Team at ElectroMarketJake Gentilini Lewer - Sales Team at ElectroMarket
Music / movie / Television and game enthusiast and critic. Overall nerd with a vendetta against tall people.

Brett Newton

Brett Newton - Sales Team at ElectroMarketBrett Newton - Sales Team at ElectroMarket
Hardworking family man with a big personality. Likes to get things done. Lover of big sound systems and a good bit of grub.

Chris Brown

Chris Brown - Sales Team at ElectroMarketChris Brown - Sales Team at ElectroMarket
Playing drums in bands since I was 12 years old and have over 20 years experience in live music, playing over 1000 gigs.

Customer Service

Luke Reynolds

Luke Reynolds - Customer Services at ElectroMarketLuke Reynolds - Customer Services at ElectroMarket
Wearer of many hats, family man, sports enthusiast, gamer, untold Kit-Kat obsession.

Russell Nie

Russell Nie - Customer Services at ElectroMarketRussell Nie - Customer Services at ElectroMarket
Tea drinking family man who enjoys walking the dogs, reading, gaming, and playing guitar/bass.

Jordan Hemingway

Jordan Hemingway - Customer Services at ElectroMarketJordan Hemingway - Customer Services at ElectroMarket
Anything from Bruce Springsteen to Kings of Leon, The War On Drugs, to U2 and the National.