Meet The Team Behind ElectroMarket

Our busy sales and customer services departments play a vital role in the day-to-day goings on at Electromarket, dealing with orders and queries, delivery issues, product troubleshooting and the organising of customer returns and equipment upgrades.

As a busy retailer, these demanding roles require a professional touch when dealing with a wide variety of phonecalls, emails, and the live chat service, with all of our friendly team being well-experienced in keeping calm under pressure in order to pacify even the most disgruntled customer.

With an abundance of product knowledge and the patience of saints, our agents will happily guide you through everything from deciding on the right equipment for your needs, product set-up issues, help with missing items, to the fault finding of your products with you over the phone, all with the goal of providing you with a fast and trouble-free solution.

Coming from a wide range of backgrounds, the constantly evolving members of the sales and customer service departments are experts in dealing with wayward couriers, missed deliveries, and our swap-at-door product exchange services, ensuring your orders and problems are dealt with in as quick a time as possible.

ElectroMarkets industry-leading returns and extended warranty policies mean our customer service team is often your first contact point, and we take great pride in their ability to represent us as an approachable and easy to deal with company that will solve any issues you may unfortunately have, and do so in a manner that has you quick to return to us and recommend us to others.