Buyer Protection with ElectroMarket

electromarket buyer protection guarantee

We don't break our promises

At ElectroMarket, we make it our goal to give our customers an easy, stress-free shopping experience by putting in place a system that works for any customer buying from our website, whether they're buying a replacement cable or a huge PA System Party Package. Building a happy relationship with our customers is important to us and our customer services team strive to be there for our customers in every aspect of their purchase and after sales care.

How does it work?

  • Not happy with your purchase?

    If for any reason you are not happy with a product you have purchased from us, you can follow the simple steps of the return process, illustrated in the image above. There may be a number of reasons as to why you may want to return your item, for example:

    - Maybe you want to return a speaker and swap it for a higher powered one
    - The item isn't appropriate for your party, event or venue.
    - You want to swap your amplifier.

    Whatever the reason is, as long as the product is undamaged and returned with everything that was sent to you, you are entitled to 100% of your money back. Or if you prefer, we can swap the product for a more suitable item with our easy return system!

  • Buy with confidence

    Please read our full Terms & Conditions as well as our Privacy Policy and a detailed description of our Returns Policy.